Why is a video labeled as “Unavailable in your Area”?
There are a few different reasons why you may have received this message.
The streaming rights for the video you are trying to watch may have expired.
A video’s expiration date can be found beneath the video in the video details section, as shown below. As you may know PBS is not a producer, but rather a distributor of programming. Our distribution rights are fairly limited and are sometimes confined to only broadcasting. However, when PBS is allowed streaming rights, they are subjected to time limitations, usually of two weeks. If a video has expired, PBS no longer holds rights to stream this program online. In these cases, an expiration date will be listed beneath the video title.
Please keep in mind that many videos are available for streaming the day after they are broadcast on television and for up to two weeks after for users without the Passport benefit. So when an episode airs on television on Sunday evening, it is available online Monday and for the next two weeks. It’s possible that your station does not offer the local station membership benefit Passport, which allows members extended access to a library of public television.
If your local station does not currently offer PBS Passport, feel free to contact them and ask if they have plans to in the future. If the video has a small blue compass rose icon () next to its title, then it is available exclusively for PBS stations which offer the Passport benefit. Learn more about PBS Passport.
Our distribution rights are fairly limited and are generally confined to dissemination within the United States.
While over-the-air broadcasts reach beyond U.S. borders, online video is subject to geo-filtering, which restricts the areas that can view PBS content. PBS is legally obligated to ensure each program does not exceed its granted rights, which unfortunately eliminates international streaming ability for PBS programs outside the US. We regret not being able to offer all our content online to our supporters. Please accept our apologies for the inconvenience.
Supporting Mountain Lake PBS:
How is Mountain Lake PBS funded?
Mountain Lake PBS is a 501(c) non-profit and 40 % of the budget is generously contributed from businesses and individuals like you right here in our local community in Plattsburgh along with Montreal Canada, Burlington VT and everywhere in between. We thank you for your continued support.
How can I designate Mountain Lake PBS as a beneficiary of my retirement plan assets?
Reach out to your retirement plan administrator, insurance company, bank or financial institution for a change-of-beneficiary form.
Decide what percentage from (1 to 100) that you would like us to receive and name Mountain Lake Public Telecommunications Council, Inc. Tax ID 14-1513789 along with the percentage you chose, on the beneficiary form.
Return the completed filled out form to your plan administrator, insurance company, bank or financial institution.
How can I make a gift to Mountain Lake PBS in my estate planning? What about including Mountain Lake PBS in my will or trust or a gift of stock? Please contact Beth Davis, Director of Development at (518) 324-0125 or firstname.lastname@example.org to discuss making a gift within your estate planning.
How do I obtain a year end gift statement for tax purposes? Mountain Lake PBS automatically mails tax receipts in the United States and Canada to all donors each year. Tax receipts are mailed by January 30th. Feel free to contact our membership department at (518) 324-0129 or email@example.com for more information.
How can my company support MLPBS?
Underwriting is a mutually beneficial partnership between businesses/organizations and Mountain Lake PBS. Simply put, underwriting is a non-commercial sponsorship of programs or events. By associating your business/organization with Mountain Lake PBS, you’ll put your brand in front of an intelligent, appreciative audience that values public media sponsors because PBS ranks #1 in public trust.
How can I check if my employer will match my donation?
Regardless if you’re currently employed or retired, your company might increase your individual contribution with a matching gift. There are several companies who will also match gifts from spouses, surviving spouses and outside directors. To determine if your employee participates in matching gifts, provide the Mountain Lake PBS tax ID/EIN: 14-1513789 to the human resources department of your company for more information.
What if I need to cancel my membership?
Please contact our membership department at 518-324-0129 or firstname.lastname@example.org
PBS Passport is a member benefit from participating PBS stations that gives eligible donors and supporters extended access to an on-demand library of quality public television programming online. The PBS Passport library features episodes from popular programs, including American Experience, American Masters, Antiques Roadshow, Nature, NOVA, and Masterpiece. In addition to these signature series, the library is full of public television’s acclaimed arts, science, history, and lifestyle programs; including How We Got to Now, Earth a New Wild, Austin City Limits, and a rotating selection of films from Ken Burns.
Local stations give the Passport benefit to their supporters who qualify for their Passport membership benefit. Each station can set their own qualifications for Passport, but most stations give the benefit to members who donate at least $60 a year, or $5 Sustainer/Ongoing-monthly gifts. For the most accurate information, please contact your local station or visit their website.
If you are interested in receiving the Passport membership benefit or are already a contributor with your local station, please contact your local stationand ask about their eligibility requirements and membership activation.
If you have additional questions about the Passport membership benefit, please check the list of related questions below or use the search bar above to find additional answers on our PBS Help site.
Will Mountain Lake PBS run my public service announcement (PSA)?
Mountain Lake PBS is the public television station serving a very large region in Northeastern New York, Vermont, and Canada, and providing educational and informative programming for our viewers. Because of the tremendous coverage area and limited airtime between programs, we are unable to promote all of the many quality local events and charities on our air. Additionally, the breaks between programs are Mountain Lake’s opportunity to promote the station’s programming, community outreach efforts, local partnerships, and special events. Therefore, we regret to inform you that we do not accept public service announcements (PSAs).
How can I connect my classroom or homeschool group with Mountain Lake PBS Education?
Learn & Play Blog
Professional development workshops and trainings
School Advisory Committee and organizational partnerships
For specific questions, or to partner with MLPBS Education, contact Logan Brody, Education & Office Coordinator, at Lbrody@mlpbs.org or by phone at (518) 324-0102.
Employment & Internships:
I’m interested in employment or an internship with Mountain Lake PBS. Where do I find information on available opportunities and who do I speak to?
Mountain Lake PBS is an equal opportunity employer, and offers employment opportunities in a variety of disciplines including production, programming, development, communications, engineering, information technology and many other areas.
You can view all current job positions and internship opportunities on the Mountain Lake PBS website by logging on to: https://mountainlake.org/about/jobs-and-internships/ Please direct all inquiries to Human Resources at email@example.com. Or by mail to Mountain Lake PBS, ATTN: Human Resources, One Sesame Street, Plattsburgh, NY 12901.
Great local stories, previews of everything new, and invitations and updates on Mountain Lake PBS activities!
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