Jobs and Internships

MOUNTAIN LAKE PBS

PLATTSBURGH, NY

POSITION DESCRIPTION

                                  

JOB TITLE:                       Membership Services Coordinator

DEPARTMENT:                  Development

REPORTS TO:                  Director of Development

STATUS:                           Non-Exempt, Full Time


 

Summary of Job: Responsible for coordinating the membership operation and viewer services which includes: record maintenance, renewal/pledge fulfillment, gift management, monthly reports, all mailings including acquisition, renewal, lapsed and additional gifts; marketing of membership program.


 

Specific Duties and Responsibilities:

1. Support all creative methods to increase the membership base or further develop existing campaigns.

2. Responsible for all aspects of member services including on-air pledge campaigns and sustaining membership. Ensure that the MLPBS website membership pages are updated, accurate and functioning.

3. Prepare and execute membership mailings, ticket management and premium fulfillment: acquisition, renewals, lapsed and additional gifts. Coordinates with volunteers to advance these efforts.

4. Provide Development Director with a monthly report on membership activities. Other reports and analysis are needed.

5. Responsible for the accuracy of the Membership database system (Memsys).

6. Monitor and process all telemarketing activities.

7. Have flexibility in work schedule to complete tasks as needed after normal business hours.

8. Participate and support all Mountain Lake PBS membership and fund-raising activities, including events, as a member of the Development Department as needed.
 

MEMBERSHIP MAINTENANCE

  1. Post payments of daily deposits and balance monthly the daily register with bookkeeper.
  2. Enter pledge information during fundraising.
  3. Ensure membership mailings are sent on time (invoices, thank you’s, etc.).
  4. Post all outgoing membership mail.
  5. Respond to and resolve all membership issues in a timely manner via mail/email/phone calls.
  6. Maintain and update membership files.

PREMIUM MAINTENANCE

Responsible for premium maintenance: ordering, stocking and shipping gifts on a timely basis to members as well as all responsibilities that involve premiums during fundraising events.

  1. Gathering all premium data for each pledge drive and order on-air samples/appropriate quantities.
  2. Maintain vendor and premium inventory files and pledge program files.
  3. Prepare purchase orders.
  4. Prepare thank you gift list (spreadsheet) for studio volunteers/answering service. Provide samples for on-air talent.
  5. Update of premium inventory file
  6. Prep premium for mailing: post ship date and create broker form for shipments going to Canada.
  7. Package premiums for shipment/mail.
  8. Create and maintain spreadsheet of current ticket offers.

Viewer Services

Answer all viewer inquiries in a timely manner.
 

Other Duties and Responsibilities as assigned
 

MINIMUM QUALIFICATIONS

Education & Training: 

Associates Degree or equivalent work experience.
 

Work-Related Experience: 

Computer proficiency, excellent customer service and organizational skills. Significant prior experience and a record of accomplishment revealing excellent time management skills, orientation to detail, substantial people skills and organizational ability and ability to work evenings and weekends as needed. Database knowledge a must. Knowledge of Microsoft Suite.  Basic ability to speak French a plus.
 

Required certification\registrations or licensure

Valid New York State driver’s license.  
 

Physical requirements

Lift premium packages up to 30 lbs.
 

Send Application Materials To:

Please send Resume, Cover Letter and 3 professional references to:

Human Resources

Mountain Lake PBS

One Sesame Street

Plattsburgh, NY 12901

- OR -

HR@mlpbs.org


MOUNTAIN LAKE PBS

PLATTSBURGH, NY

POSITION DESCRIPTION

JOB TITLE:                          Multimedia Production Specialist

DEPARTMENT:                     Production & Content

REPORTS TO:                     Director of Content

STATUS:                              Non-Exempt, Full Time

Summary of Job:

PURPOSE: The Multimedia Production Specialist is responsible for creative shooting, editing, graphic creation, audio mixing, and mastering for programs designed for telecast and web distribution. Functions as director for assigned projects in the studio, and as field producer, videographer, and editor on assigned programs, series, and short-form content.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

  • Act as videographer and creative lead editor on programs and video segments designed for broadcast, web streaming and archiving, mobile platforms, and other uses.
  • Produce original short-form content, including video packages, promos, and interstitial materials, which reflects Mountain Lake PBS’s high standards of production
  • Create original graphics and effects for edited programs, promotional spots, title sequences, interstitials, etc., and integrate both original and pre-existing elements into finished products.
  • Direct original programs and segments produced in the Mountain Lake PBS studio
  • Serve in supporting role for studio and remote productions as needed.
  • Inform Director of Content about any production, content, or technical issues, and research and suggest solutions as needed
  • Work collaboratively with other staff members, contractors, interns, and volunteers.  May act as project leader, coordinating and managing all contributors to assigned productions, including other staff members.
  • Ensure that completed programs and videos are delivered to Master Control
  • Prepare and post original content to websites, social media, ftp sites, and other distribution platforms.
  • Keep track of expenses and hours spent on assigned projects, and report them to producer of project or series
  • Support fundraising and outreach activities.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS

Education & Training:

  • Bachelor’s degree and at least two years of production experience, or an equivalent combination of education and professional experience.
  • Creative skills needed to meet technical and practical production challenges are required.
  • Solid written and verbal communication skills.
  • Strong organizational skills.

Work Related Experience:

  • Television and/or video production experience, including shooting, directing, graphic generation, and studio production.
  • Demonstrated non-linear editing experience.
  • Proficiency with Microsoft Office applications.

PREFERRED QUALIFICATIONS

Education & Training

  • Bachelor’s degree plus three years of experience in television and video production.
  • Training in digital photography

Work Related Experience

  • Producing experience including TV programs, podcasts, and feature packages.
  • Experience with Final Cut Pro.
  • Proficiency in Photoshop, Motion, InDesign, and other software tools
  • Broadcast equipment troubleshooting experience

REQUIRED CERTIFICATION/REGISTRATIONS OR LICENSURE

Valid U.S. Driver’s license.
 

PHYSICAL REQUIREMENTS

Ability to lift and carry up to 40 lbs. of production equipment. 

Adequate hearing and vision.

Ability to sit and work at a computer for prolonged periods of time
 

Send Application Materials To:

Please send Resume, Cover Letter and 3 professional references to:

Human Resources

Mountain Lake PBS

One Sesame Street

Plattsburgh, NY 12901

- OR -

HR@mlpbs.org

                                                                        


We have made our 2016 selection. Please look for an opportunity in 2017.

2016 New York State Broadcasters Association Intern Program.

Attention high school seniors and undergraduate college students interested in a career in radio and television broadcasting - would you like to work at Mountain Lake PBS? If you’re at least 17 years old and a career in broadcasting sounds interesting, send us a letter and resume telling us why you’d like to work for us. We’ll review your letter and perhaps call you in for an interview. The intern will be expected to complete up to 180 hours at the station and will be paid $9.00/hour for their time. At the conclusion of the internship the intern will be expected to complete a written evaluation of the experience including the intern’s intentions to further a career in broadcasting. Send your letter to the NYSBA Intern Program, WCFE- Mountain Lake PBS; One Sesame Street; Plattsburgh, NY 12901.

ELIGIBILITY REQUIREMENTS FOR THE NYSBA INTERN PROGRAM:

- at least 17 years of age

- residents of New York State and/or attending school in New York State


Mountain Lake PBS is an equal opportunity employer, and offers employment opportunities in a variety of disciplines including production, programming, development, communications, engineering, information technology and many other areas.


If you are interested in applying for a position, please email or mail your salary requirements, cover letter and resume to:

HR@mlpbs.org

Mountain Lake PBS
ATTN: Human Resources
One Sesame Street
Plattsburgh, NY 12901


Communications

This position is coordinated through the SUNY Plattsburgh Mass Communications Department and is full time for one semester. An academic internship is dependent on department approval, required courses, and GPA, and is normally done in senior year. Interns assist in local productions as production assistant, videotape editor, videographer, or researcher. When appropriate and in collaboration with a producer interns serve as writer or field interviewer. This internship is for credit hours only and is unpaid.
 

Marketing & Promotions

Opportunities to become involved might include assisting with the writing press releases, researching media opportunities, creating and placing advertising, planning and executing special events, assist with mailings, as well as handling details of a wide range of projects and activities related to the promotion of Mountain Lake PBS. Minimum 6 hours per week. This internship can be for credit hours or as a volunteer position.

Development

Internships in this field allow you to expand your knowledge of non-profit administration and improve your communication skills in various forms. As an intern you would assist with: letter writing and/or design for appeals, thank you letters to donors and volunteers, budget development, revenue analysis, information and data management, expanding the overall mission of Mountain Lake PBS with creative ingenuity, and events and member drives.

If you are interested in an internship with Mountain Lake PBS, please send your cover letter and resume to:

Mountain Lake PBS
Attn: Human Resources
One Sesame Street
Plattsburgh, NY, 12901

Or send via email to hr@mlpbs.org