Closed Captioning Information
Mountain Lake PBS provides closed captioning on the majority of the programs broadcast each week. However, local programs like Mountain Lake Journal, Mountain Lake Journal EXTRA, Rustic Living and Art Express are exempt from the FCC captioning requirements and are not captioned at this time.
For closed captioning concerns please contact our captioning hotline:
- Phone: 518-563-9770 x114 (business hours)
- 518-563-9770 x151 (evenings & weekends)
- Fax: 518-324-0126
- Email: Closed Captioning
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.
Written closed captioning complaints should be directed to the following:
Ms. Carol Olate, Traffic Manager
Mountain Lake PBS
1 Sesame St.
Plattsburgh, NY 12901
Phone: 518-563-9770 x 114
Fax: 518-324-0126
Email: Closed Captioning
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.